Frost & Sullivan’s 2019 Award for Secure Text Messaging for Care Collaboration
Frost & Sullivan’s research into the care coordination solution market has identified DrFirst as a market-leading technology vendor of integrated, workflow-enabled technology solutions that are specifically designed to improve the complex process of patient care coordination and care team collaboration. DrFirst’s Backline is also the only mobile care coordination solution that features Patient-Centered Chat, enabling patient care team members to instantly collaborate through a single, intuitive view. With Backline, you can share patient-specific data inside or outside a facility’s four walls, a feature that provides an especially high degree of value to DrFirst customers as it enables true patient-centric care. This Backline functionality also includes the ability to share secure texts with home health aides and other caregivers even if they are not registered Backline users. Patients can be included at no charge.
Clinicians can chat with patients securely, to answer patient questions, follow up on medication adherence, and check in on health status through a dedicated, private, and secure chat feature. With its strong overall performance and exceptional technology innovation, DrFirst has earned Frost & Sullivan’s 2019 Enabling Technology Leadership Award for Secure Text Messaging for Care Collaboration. Discover the important role secure communication technology plays in improving care coordination. Receive a free copy of the full Frost & Sullivan industry report.