Case Studies

Learn How We Help Our Customers

Secure Texting Helps Pediatric Hospital Communicate With Parents

The provider-family connection is essential in a pediatric hospital, as children may be admitted for weeks or even months at a time. And, unlike community hospitals, families often must travel extended distances from home to be with their child in the hospital. This additional travel burden on parents requires even more time and planning to support and assist their child and their child’s caregivers, making communication and coordination with the hospital even more important.

Catawba Valley Medical Center Reduces ED-to-Bed Throughput Time with Backline®

Catawba Valley Medical Center, widely recognized in the region for its medical excellence and 5-year-running Magnet Award for nursing excellence, wanted to address the lengthy time patients spent in the Emergency Department (ED) waiting to be transferred to an open bed on the hospital floor upon admission. Traditional means of communications did not provide the level of efficiency needed to bend the curve on ED-to-bed wait times.

MedHX Logo
Pack4U CHC Health

CHC Health Uses Medication History Data to Identify Non-Adherent Patient Populations and Intervene Early to Avoid Readmissions

As one of the largest independent providers of pharmacist services in the United States, CHC Health combines clinical pharmacist skills with technology to deliver customized solutions to health plans and employer groups, hospitals and health systems, and primary care groups.

CHC Health chose DrFirst’s MedHxSM PRM, a population risk management solution, to deliver the most comprehensive medication history data available so its pharmacists can identify specific patient populations in time to deliver the extra care they require.

Cone Health Finds Medication History for 93% of Patients by Connecting with Local Pharmacies and Leveraging AI

Cone Health’s hospital pharmacy staff was making numerous phone calls to local pharmacies to reconcile patient medication histories. Once they gathered the information, they then had to enter it manually into the patient record. Download the case study to see how this five-hospital health system is now using AI-powered MedHx℠ to gather data from 120 local and independent pharmacies, achieve a medication reconciliation “hit rate” of more than 93%, and more.

WellSpan Health Improves Legacy EHR Data and Quality of Patient Records with AI

At WellSpan Health, incomplete medication history data was causing delays in the medication reconciliation process, with clinical staff calling pharmacies and providers to gather, confirm, and manually enter patient data. Download the case study to see how this eight-hospital system is now using the award-winning, AI-powered MedHx solution to gather prescription fill information from local pharmacies, standardize, infer, and prepopulate drug and sig information in Epic, and more.

Ochsner Lafayette General Reduces Manual Entry, Enhances Patient Safety with eRx

In the past, clinical staff conducted lengthy medication history interviews with patients, along with phone calls to family, pharmacies, and providers. As a recipient of the HIMSS Davies Award of Excellence for using technology to improve patient outcomes, the health system knew there had to be a better way. Download the case study to see how this hospital system uses MedHxâ„ .

Boston Medical Center Reduces Time to Gather and Confirm Home Med List by 30%

With Pharmacy staff spending up to 44 minutes to collect, verify, and document each patient’s medication history, hospital leaders knew they needed a better process. Download the case study to see how this 514-bed academic medical center uses MedHx℠ to save time gathering home medication lists, reduce errors associated with manual entry, and prevent adverse drug events.

Electronic Prescribing Software

Bogardus Medical Systems Adds Award-Winning E-prescribing and Controlled Substance E-prescribing to Achieve MU Certification

Bogardus Medical Systems, Inc. (BMSi) recognized the complexity of building an e-prescribing system for their ONCOCHART EMR system that was compliant with the CMS incentive programs based on the AARA HITECH ACT. Instead of expending the time and efforts needed to build their own system, BMSi set out to find a qualified e-prescribing partner who excelled in three main areas: ease of use for their clients, simple interface for ONCOCHART’s development staff, and a good support reputation.