Certifications & Awards



Backline, EPCSGold, iPrescribe, MedHx,
myBenefitCheck, Rcopia, RxInform

21 CFR 1311 Audit Reports


2023 NVTC Tech 100 Honoree

2023 NVTC Tech 100 Honoree

For the fourth consecutive year, Northern Virginia Technology Council (NVTC) has named DrFirst as one of the Washington, D.C., region’s top 100 cutting-edge companies for developing breakthrough technologies and contributing to the region’s economic growth.

2023 MedTech Breakthrough Award: Best Overall Medical Data Solution Provider

2023 MedTech Breakthrough Award: Best Overall Medical Data Solution Provider

DrFirst won the MedTech Breakthrough Award for Best Overall Medical Data Solution Provider, recognizing SmartRenewal for breaking through the crowded medical technology market by creating more efficient workflows for clinicians, reducing opportunities for medication errors, and enabling safe and fast prescription renewals for patients.

Prescription Drugs

Edison Awards 2023 – Gold Winner

SmartRenewal won Gold in the prestigious Edison Awards in recognition of the medication management solution’s innovative use of AI to improve efficiency for healthcare providers and safety for patients. For the second consecutive year, the Edison Awards’ panel of independent judges recognized DrFirst’s pioneering use of AI to make clinical workflows more efficient and medication errors less likely.


2023 Retail Excellence Award

SmartSuite for Pharmacy won the Drug Store News Retail Excellence Award in the Technology and Automation category. DSN’s REX Awards recognize companies that have made a difference in developing innovative and intelligent solutions.

2023 BIG Innovation Award

2023 BIG Innovation Award

SmartRenewal won the Business Intelligence Group’s BIG Innovation Award for improving the prescription renewal process with AI that significantly reduces the manual entry that can lead to medication errors and contribute to clinician burnout.

2022 NVTC Tech 100 Honoree

2022 NVTC Tech 100 Honoree

For the third consecutive year, Northern Virginia Technology Council (NVTC) has named DrFirst as one of the Washington, D.C., region’s top 100 cutting-edge companies driving innovation, implementing new solutions for customers, and contributing to the region’s economic growth.

2022 Inc. PowerPartner_Standard Logo

2022 Inc. Power Partner Awards

DrFirst is honored to be named in the Inc. Business Media Power Partner Awards for helping vendors of electronic health record (EHR) systems and health information systems accelerate technology innovation and comply with industry regulations. The award recognizes B2B organizations across the globe that have proven track records supporting businesses and helping them grow.

NewEHR_Best in Class

2022 UCSF Digital Health Awards Quarterfinalist

SmartRenewal, an AI-powered solution that helps clinicians safely confirm and renew prescriptions with fewer clicks and keystrokes, was selected from hundreds of entries as a Best in Class Quarterfinalist in the New EHR Innovation category. The UCSF Digital Health Awards honor outstanding health technologies and innovations that are dramatically transforming healthcare.

2022 Digital Health Awards: Best Consumer Digital Healthcare Experience

Huddle Health won Bronze in the Health Information Resource Center’s Digital Health Awards for 2022. The award, given in the Mobile Digital Health Resources category, recognizes Huddle as providing one of the best digital healthcare experiences for consumers. DrFirst developed the Huddle app to give healthcare consumers better access to their medical records. As a hub for health records, Huddle makes it easy to maintain and share health and insurance information, past and current medication lists, care plans, and more.

2022 MedTech Breakthrough Award: Best Computerized Decision Support Solution

MedHx Companion won the MedTech Breakthrough Award for giving clinicians an immediate view of a patient’s medication history, including prescribed medications, prescriptions not being filled, and potential opioid abuse. Having access to this data supports patient safety while alleviating the burden of numerous mouse clicks and time-consuming phone calls to gather information.

Edison Awards 2022

SmartSuite for Pharmacy won Bronze in the prestigious Edison Awards, which recognizes excellence in new product innovation. Patented AI technology translates patient medication data between incompatible systems and reduces the patient safety risks caused by manual data entry and drug dispensing errors.

DrFirst-Best-Artificial-Intelligence-Companies-Badge Best Artificial Intelligence Companies of 2021

We’ve been named by as one of the Best Artificial Intelligence Companies for MedHx with SmartSuite, a patented AI solution that makes medication history data usable in your EHR to reduce manual entry and help prevent adverse drug events. Learn more at 

DrFirst_Best-Telemedicine-Apps-Badge Best Telemedicine Apps of 2021

Backline was named by as one of the Best Telemedicine Apps of 2021! The complete care collaboration platform includes HIPAA-compliant messaging, file transfer, and telehealth so patients, caregivers, and providers can communicate no matter where they are. Learn more at

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2021 NVTC Tech 100 Honoree

For the second consecutive year, Northern Virginia Technology Council (NVTC), a membership and trade association, named DrFirst as one of the Washington, D.C., region’s top 100 most innovative technology companies and recognized our role in advancing the region as a vibrant tech hub. Best E-Prescribing Software of 2021

For the second consecutive year, DrFirst’s Rcopia was named one of the best electronic prescribing solutions by for its medication history, clinical alerts, and renewal management features, as well as powerful integrations with electronic health record (EHR) systems. Learn more at


Top Women in Health, Wellness & Beauty 2021

DrFirst’s Heidi Polek, RPh, and Mary Lou Notaro, RPh, were honored by Drug Store News for their exceptional contributions to the pharmacy industry. Heidi received the Business Excellence Award for developing innovative ideas, mentoring team members, and performing community service—particularly during the COVID-19 crisis. Mary Lou earned the Commitment to Care Award for her volunteer work, contributions to charitable organizations, and commitment to patient care, including her leading role in her family pharmacy’s COVID-19 vaccination initiative.

2021 UCSF Health Awards Quarterfinalist

Out of hundreds of entries, the UCSF Health Awards named DrFirst’s MedHx with SmartSuite a quarterfinalist in the New Health Application of AI category. This category recognizes new applications of AI and machine learning that are facilitating a digital transformation in healthcare, while bringing annual savings for the U.S. healthcare economy. Best E-Prescribing Software of 2020

DrFirst’s Rcopia was named one of the best electronic prescribing solutions by, with judges noting the solution’s medication history, clinical alerts, and renewal management features, as well as powerful integrations with electronic health record (EHR) systems. Learn more at

Digital Health Awards Spring 2021

DrFirst’s iPrescribe: Mobile E-Prescribing with AI-Powered Medication History and Secure Patient Messaging earned a Silver Award in the Clinical Mobility Tools category. The Digital Health Awards recognize high-quality digital health resources for consumers and health professionals.

2021 MedTech Breakthrough AI Innovation Award

DrFirst’s SmartSuite was selected as the winner of the Artificial Intelligence Innovation Award in the fifth annual MedTech Breakthrough Awards program. Recognizing that data sharing is essential to a patient’s transition from one clinician to another, the award singles out SmartSuite as “an enormous leap forward in quality” in this area. By making that data usable across non-connected systems, clinicians can spend less time reconciling patient medication histories manually and focus more fully on patient safety.

Fast Company’s 2021 World Changing Ideas Awards

Showcasing the businesses, policies, projects, and concepts that are deeply committed to pursuing innovation, Fast Company’s World Changing Ideas Awards granted honorable mentions to DrFirst’s SmartSuite in the AI & Data and Health categories. The honors recognize SmartSuite for its unique ability to harness artificial intelligence and machine learning to make data usable by different systems and help prevent medication errors.

2020 NVTC Tech 100 Honoree 

Northern Virginia Technology Council (NVTC), a membership and trade association, named DrFirst as one of the Washington, D.C., region’s top 100 most innovative technology companies and celebrated our positive impact on the local area.

Best B2B Web Design: The 52nd Annual NJ Ad Club Jersey Awards

The S3 Agency took first place for B2B web design for their work on DrFirst’s website!

  Black Book 2020 – DrFirst Ranked #1 in Highest Client Satisfaction


Frost & Sullivan 2020 U.S. New Product Innovation Award

DrFirst has built secure, easy to use, device–and EHR–agnostic tools to tackle the healthcare industry’s data challenges of medication management, care collaboration based on clinical data sharing, and medication adherence. The company’s technology and platforms are well-positioned in the market, placing the company on a steady path to continue growing over the next decade.

With its strong overall performance, DrFirst has earned Frost & Sullivan’s 2020 New Product Innovation Award in the US digital health data industry. Read more.

THR Top 25 Women Software

Irene Froehlich, CCO, Named one of Healthcare Technology Report’s Top 25 Women in Software for 2020

Healthcare Technology Report’s Top 25 Women Leaders in Healthcare Software of 2020 recognizes women who exemplify achievement in a hyper competitive industry that seeks to have profound impact across national and global communities. The importance of their leadership roles is paramount particularly as healthcare providers increasingly rely on data and technology to improve the way care is delivered. By dedicating themselves to their chosen field, through decades of expanding expertise and capabilities, these are the women leaders most respected and admired in healthcare software. They were selected based on nominations from peers and colleagues as well as a detailed review of the leadership roles they have held, longevity in the field, technical expertise, and business acumen among other factors.


iPrescribe – 2020 MedTech Breakthrough Award for Best New Technology Solution – E-Prescribing

DrFirst’s iPrescribe mobile e-prescribing app is the winner of MedTech Breakthrough’s “Best New e-Prescribing Solution” award in the fourth annual MedTech Breakthrough Awards program.

iPrescribe can be used as a supplement to clinicians’ electronic health record (EHR) systems and gives providers the freedom to write and renew prescriptions, including for controlled substances, by using an app on their mobile phone or tablet, empowering them to send prescriptions in a matter of seconds even if they are without access to a laptop or VPN, at another facility, out of the office, in an emergency situation, or simply for convenience. With industry-leading e-prescribing features at their fingertips, iPrescribe users can write scripts quickly while safeguarding against errors and complying with prescribing regulations. This is especially important with many states mandating e-prescribing of controlled substances and prescription drug monitoring program checks.


2019 Allscripts Developer Client Impact Award

DrFirst was awarded the Allscripts Developer Program Client Impact Award for demonstrating a true commitment to improving the lives of clinicians and patients.

FandS award badge

Frost & Sullivan’s 2019 Award for Secure Text Messaging for Care Collaboration

Frost & Sullivan’s research into the care coordination solution market has identified DrFirst as a market-leading technology vendor of integrated, workflow-enabled technology solutions that are specifically designed to improve the complex process of patient care coordination and care team collaboration. DrFirst’s Backline is also the only mobile care coordination solution that features Patient-Centered Chat, enabling patient care team members to instantly collaborate through a single, intuitive view. With Backline, you can share patient-specific data inside or outside a facility’s four walls, a feature that provides an especially high degree of value to DrFirst customers as it enables true patient-centric care. This Backline functionality also includes the ability to share secure texts with home health aides and other caregivers even if they are not registered Backline users. Patients can be included at no charge.

Clinicians can chat with patients securely, to answer patient questions, follow up on medication adherence, and check in on health status through a dedicated, private, and secure chat feature. With its strong overall performance and exceptional technology innovation, DrFirst has earned Frost & Sullivan’s 2019 Enabling Technology Leadership Award for Secure Text Messaging for Care Collaboration. Discover the important role secure communication technology plays in improving care coordination. Download the Frost & Sullivan Abbreviated Report.

2018 Moxie Award Winner

DrFirst was recognized as among the boldest and most innovative organizations in the D.C. metro community.

2017 150 Top Places to Work in Healthcare

DrFirst (Rockville, Md.). Healthcare technology company DrFirst’s Founder and CEO Jim Chen built a culture on encouraging employees to be entrepreneurs of their own careers while strengthening the team. The company has an organic approach to leadership and employees have access to DrFirst University, which provides training in leadership skills and industry trends. Employees at all levels of the organization form bonds during book clubs and multicultural celebrations such as the Chinese New Year and the Hindu festival Diwali. DrFirst also launched a peer recognition program and awards individuals for their contributions at quarterly meetings.

George Pappas, COO, Smart CEO 2017 Executive Management Award

OPERATIONAL EFFICIENCIES: DrFirst, Inc. creates software solutions and services that provide real-time access to patient data, with the goal of improving communication and collaboration at the point of care. COO George C. Pappas has been an instrumental member of the DrFirst team, driving improvements that have helped the company achieve its goals. Some of these improvements have included better customer-support automation and process definition, which has helped DrFirst enroll record numbers of physicians. Under Pappas’ lead, DrFirst has found new ways to save money and shorten time to services. Instead of just growing, Pappas is focused on scaling, and this is an initiative he has integrated across the entire company.

Black Book 2016 – Ranked #1 for Medication Management Solutions

Smart CEO Culture Award, 2016

James F. Chen views DrFirst, Inc.’s employees as a basketball team. He encourages everyone to play to their strengths and to lean on others to support their weaknesses. The company looks for those core strengths and ensures that employees are not bound by titles or information on their resumes. Instead, DrFirst allows its employees to use their talents to make a difference in healthcare technology in creative ways, whether they reside in the U.S., India, or Canada. Employees in any location benefit from DrFirst’s commitment to health and wellness through programs like golf clinics, ping-pong tournaments, and paint nights.

2011, 2012, 2013, and 2015 Surescripts White Coat of Quality

The Surescripts White Coat of Quality Award recognizes technology vendors who uphold the highest standards of clinical quality in e-prescribing. The 2013 award marks the fourth consecutive year that Rcopia has received this honor, and DrFirst is one of only two companies to have received this award each year since Surescripts began the program in 2010.

DrFirst - DC Growing Companies

Trending 40 Washington’s Fastest Growing Companies

The Washington D.C. area is abuzz with start-ups and great innovation. On October 20, 2015 DrFirst was recognized by Trending 40 and top business leaders from the Washington DC area as one of the most exciting and fastest-growing companies in the area. DrFirst is not only a top innovator in the healthcare space, but also a great place to work in our nation’s capital.


2015 Corporate Culture Award

SmartCEO honors DrFirst for having successfully championed a positive, productive, and performance-driven culture, and having worked with employees to develop successful cultural practices. The Corporate Culture Awards program honors companies that foster a creative, collaborative workplace culture that has helped enhance performance and sustain a competitive advantage.

ONC-ATCB 2014 Certification

RcopiaMU is compliant with 2014 Meaningful Use and has been certified by an ONC-ATCB certification body in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. The ONC-ATCB Certification Number is 1314E01P4X4AEAR.

ACG Corporate Growth Award 2014

DrFirst was honored with the ACG Corporate Growth Award for $25 – $75 million. The award recognizes the enterprises and individuals in the National Capital region that have exhibited excellence in corporate growth and dealmaking over the past year.


2013 Black Book #1 Standalone E-Prescribing Vendor

DrFirst is recognized by Black Book as the nation’s #1 vendor for standalone electronic prescribing systems in the 2013 State of the E-Prescribing Industry report. The report is based on a survey of more than 250,000 e-health technology users conducted by international market research firm Brown-Wilson Group and published in their annual Black Book Rankings®. Black Book ranked DrFirst the #1 Standalone E-prescribing Vendor, based on DrFirst’s Rcopia® e-prescribing software achieving the top overall client satisfaction score of 96%. Black Book also recognized the best EHR/Standalone e-RX Product Partnerships, and in this category, Rcopia is the e-prescribing partner for eight of the top 10 finishers, including Greenway Medical who won the category in partnership with DrFirst.

2007 – 2013 Surescripts Gold Solution Certification™

The only standalone e-prescribing company to receive Gold Solution Certification 7 Years in a row!
Gold Solution Certification acknowledges that DrFirst has gone above and beyond standard e-prescribing solutions – improving the prescribing process by dedicating resources to support the new electronic process and by investing in the development and design of a workflow that maximizes the value of an electronic link with pharmacies. The criteria for advanced certification status focuses on benchmarks that signal a vendor’s commitment to interoperability, customer support, and successful customer implementations.

2013 Maryland Excellence Award

Each year the USTCI conducts business surveys and industry research to identify companies that have achieved demonstrable success in their local business environment and industry category. They are recognized as having enhanced the commitment and contribution of small businesses through service to their customers and community. Small businesses of this caliber enhance the consumer driven stature that Maryland is renowned for.

2011 and 2012 CCHIT-eRx

DrFirst is one of only three vendors to receive CCHIT-eRx certification for 2011 and 2012.

ONC-ATCB Certification

DrFirst RcopiaMU, Version 3, is 2011/2012 compliant and was certified as an EHR Module on November 4, 2010, by the Certification Commission for Health Information Technology (CCHIT®), an ONC-ATCB, in accordance with the applicable eligible provider certification criteria adopted by the Secretary of Health and Human Services (Certification number CC-1112-401680-1). The 2011/2012 criteria support the Stage 1 and Stage 2 meaningful use measures required to qualify eligible providers and hospitals for funding under the American Recovery and Reinvestment Act (ARRA).

Lead411’s “2011 Hottest DC Companies”

On a daily basis, the Lead411 research team scours through at least 600 press releases and business articles including venture capital financings, company launches, office openings, new customer press releases, etc. This information has given insight to which are the fastest growing technology companies in U.S. Their “Hot List” awards have been created to recognize these fast-growing companies. This particular list originally started with over 855 companies and it has been narrowed down to the top 43. All companies must be in either the Software, Wireless, Hardware, Internet, or Media industry, a privately held organization, and be within DC Area. From there, each company must meet one or more of the following requirements:

  1. 100% increase in revenues over the past two years with revenues over $2M
  2. Or $1 million+ in funding in the past two years

2011 Black Book Rankings Top Performing Electronic Medical Record Vendors

Black Book Rankings, well known internationally for accurate, impartial customer satisfaction surveys in the services industries conducted a sweeping four month user poll to determine the highest ranked Electronic Health and Medical Record organizations for 2011. Black Book Rankings surveyed over 30,000 healthcare records professionals, physician practice administrators, and hospital leaders in the information technology arenas to provide EMR users, media, investors, quality minded vendors, and prospective buyers of EMR/EHR software with a comprehensive comparison of the industry’s top respected and performing vendors. Black Book Rankings employs eighteen key performance indicators targeted at ensuring high product and service performance through comparing vendors from the customer experience.

2008 North American Frost & Sullivan Award for Customer Service Leadership

Frost & Sullivan presents the 2008 North American E-Prescribing Frost & Sullivan Customer Service Leadership Award to DrFirst Corporation. This award is in appreciation of DrFirst’s commitment to serve its customers effectively and to maintain its leadership in the U.S. e-prescribing systems market through customer satisfaction and consequent customer base expansion.

2007 and 2008 Surescripts Safe-Rx™ Awards

Physicians using Rcopia, from DrFirst, were recognized in both 2007 and 2008 for being e-prescribing leaders in the nation.

2007 BlueWorks® Award

CareFirst, BlueCross BlueShield of Massachusetts, in collaboration with DrFirst, was recognized by BlueWorks to receive the 2007 BlueWorks Award® for partnering with providers to replace paper prescriptions with electronic prescribing. BlueWorks is a partnership between BCBSA and the Harvard Medical School Department of Health Care Policy that recognizes the innovative ways Blue Cross and Blue Shield companies are working with doctors and hospitals to increase the efficiency and consistency of care delivery nationwide.

2004, 2005, and 2006 TEPR Top Honors

DrFirst was selected by the Medical Records Institute at TEPR three years consecutively as one of the top E-Prescription Management Systems in the industry.

2005 Healthcare Information Technology of the Year

Frost & Sullivan, the global growth consulting firm, honored DrFirst, Inc with the prestigious 2005 Healthcare Information Technology of the Year Award for the Rcopia Electronic Prescription Management System. Each year, Frost & Sullivan presents the Technology of the Year Award to the company that has made the most significant contribution toward the creation of industry standards and the adoption of a product. Frost & Sullivan rigorously measures and analyzes specific criteria to determine award recipients and track market technology innovations through ongoing market research, market interviews and extensive secondary and technology research. Frost & Sullivan Awards are presented to companies that demonstrate best practices in their industry, commending the diligence, commitment, and innovative business strategies required to advance in the global marketplace.

3G A-List

The CareFirst and DrFirst E-prescribing program was recognized by QUALCOMM, Inc. as one of the winners of the 3rd annual 3G A-List Awards for the innovative use of wireless technology in its e-prescribing effort. A-List solutions demonstrate creativity and exceed business objectives by introducing higher ROI, lower operating expenses, or increased user satisfaction.