EHR Downtime Is Inevitable. A Prescribing Crisis Isn’t.

“The difference between a vendor and a partner is a partner steps up with you at a time of crisis.”
—Joe Diver, VP & CIO, Signature Healthcare

When a cyberattack took down every system at Signature Healthcare for three weeks, medication management didn’t stop.

Watch this conversation hosted by The Leapfrog Group to hear directly from the CIO who lived through it, a practicing ED nurse, and the DrFirst CMO on what EHR downtime looks like and how to keep prescribing safely when it happens.

What You'll Learn

• How Signature Healthcare providers kept prescribing during an organization-wide cyberattack and how fast their providers adopted a backup solution.
• Why EHR downtime puts more than prescribing at risk, and what “flying blind” without medication history means for patient safety.
• The planning gaps most health systems don’t discover until it’s too late, including The Joint Commission’s recommendation to plan for 30 days of downtime, not 30 hours.