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WHO WE SERVE

Empowering Healthcare Organizations to Optimize the Medication Journey

Discover how our end-to-end solutions can help you deliver exceptional patient care.

Your workflow is about to get seriously seamless.

Our cutting-edge solutions supercharge your workflows, boost patient care, and drive efficiency to new heights. Let us help you transform healthcare and optimize patient outcomes.

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Hospitals & Health Systems

Revolutionize Patient Care With Intelligent Medication Management

When clinicians spend precious time hunting for missing clinical data and manually entering data from disparate sources, it interrupts care and increases the risk of errors. And when patients don’t take their medications as prescribed, it can worsen their condition and lead to unnecessary complications. Both hurdles can lead to avoidable readmissions and frustrated providers.

Depend on the nation’s largest medication network to unify data and deliver the right information at the right time, giving your team the power to:

Streamline Medication Reconciliation Deliver 12 months of patient medication history in real time at the point of care, so providers have the information they need when they need it.
Improve Patient Adherence Help patients start and stay on therapy with automated prescription reminders that include personalized medication education and cost-saving options.  
Gain Population Health Insights Understand behavior across populations of patients with chronic conditions and identify barriers that put them at risk of readmission.
Simplify Clinical Workflows Update processes with tailored, automated workflows that improve efficiency and reduce administrative work.
EHR & HIT Vendors

Redefining Strategic Partnerships

Your clients demand regulatory-compliant technology and frictionless workflows, but constant upkeep takes time away from advancing your product roadmap and strengthening client relationships. Like you, we’re growth oriented. Solving today’s challenges is just a start. Optimizing the healthcare journey for your providers and patients—while adding new revenue streams—is what’s next.

As your strategic partner, our tailored integrations fit your unique workflows, benefitting you and your customers with:

Tailored Workflows Optimize the medication journey with clinical workflows specifically tailored to your customer needs across a wide range of medical practices.
Comprehensive E-Prescribing Support smoother prior authorization, prescription price transparency, patient-specific benefit checks, electronic prescribing of controlled substances (EPCS), and more. 
Powerful Patient Adherence Solutions Extend the doctor-patient relationship beyond the exam room with automated reminders and personalized medication education sent directly to a patient’s mobile device.
Regulatory Compliance Outsource regulatory challenges to innovate faster, generate new revenue stream, and gain back product and technical resources for your strategic initiatives.
API Integration Seamlessly integrate our solutions into your EHR or HIT system across your dedicated APIs.
Unmatched clinical and workflow expertise Leverage our 25 years of experience in medication management to drive innovation, ensure regulatory compliance, and meet quality metrics for your customers.
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Private Practices

E-Prescribing Wherever You Need It

Empower providers with e-prescribing solutions that deliver real-time clinical data to better support patient carewhether at your practice or on the go. Clunky software, a lack of mobile tools, gaps in data, and disjointed prescribing workflows take time away from patients and practice management.

Our comprehensive e-prescribing solutions are tailored to meet your practice’s unique needs. Count on award-winning technology to help your providers with: 

Desktop and Mobile Solutions Offer seamless access to prescribing workflows for efficient patient care, whether your providers are in the office, out on rounds, or on the move.
Comprehensive e-prescribing tools Save time and enhance patient safety with solutions that support e-prescribing for controlled substances, price transparency, electronic prior authorizations, and more.
Prescribing With or Without an EHR Integrate our e-prescribing technology into your EHR workflow or use the mobile version as a stand-alone solution.
Automated Patient Engagement Strengthen the doctor-patient relationship beyond the exam room by sending prescription reminders, patient-specific cost-saving options, and medication education.
Enhanced Decision-Making Improve outcomes with real-time access to medication history, patient-specific benefit information, allergy alerts, and more. 
Fewer Calls From Pharmacies Minimize phone calls by including clear, concise instructions to speed patient access to therapy.
Electronic Prior Authorization (ePA) Automates the traditionally manual prior authorization process, reducing administrative burdens and speeding up approvals.
Real-Time Prescription Benefit Provides prescribers with patient-specific medication costs and formulary information at the point of care, enhancing cost transparency and supporting patient adherence.
Pharmaceutical Companies

Helping 100M Patients Stay on Therapy

Without personalized patient education, easy access to medications, and manageable costs, patients are at risk of veering off course, leading to poor health and higher healthcare costs. 

Personalized patient engagement helps patients understand their medications and the need to stay on therapy, and delivers personal financial resources to reduce out-of-pocket costs.

Harness the power of the nation’s most expansive medication management network to support clinical decisions and guide patients to stay on course with their medication therapies. Here’s how: 

Inform Prescribers Within Workflow Share real-time benefits information, show copay savings cards, and add copay information into e-prescriptions for easy pharmacy interactions.
Personalized Patient Engagement Automate and personalize patient notifications with financial and educational resources when medication is prescribed and throughout treatment.
Reach Patients at Scale We deliver notifications for more than 25% of all new prescriptions. Our solutions serve over 100 million patients annually and integrate with 270 EHRs, and we partner with over 2,000 hospitals.
Access to Specialty Medications Unite providers, patients, pharmacies, and payers, enhancing the prior authorization process and leading to faster approvals.
Kickstart Adherence Ensure patients receive timely reminders and educational materials when starting a new medication. Reinforce the prescribing decision and improve speed-to-therapy.
Address Affordability Barriers Offer copay assistance information that is personalized for patient eligibility. Improve medication affordability and promote adherence for better health outcomes.
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Payers

Boost Affordability and Member Satisfaction

Health plans face obstacles in relaying critical benefit information to providers at the point of prescribing. This can diminish their ability to effectively guide patients through therapy, leading to a decline in customer satisfaction with their health plan.

By placing patient benefit information in the prescribing workflow, we empower providers to make informed decisions that enhance outcomes and simplify the healthcare journey for patients.

Now you can give providers accurate patient benefit information precisely when they need it, improving adherence and health outcomes while making an impact on star ratingsHere's how:

Comprehensive Patient Benefits View Streamline the provider workflow by integrating all decision considerations—cost, patient benefits, prior authorization, and more—into a seamless prescribing process.
Incredible Reach Serving over 100 million patients and integrating with nearly 270 EHRs and 2,000 hospitals.
Effortless Claims Processing Automate the review process for prior authorization requests so payers can approve large batches knowing that past submissions met the approval criteria.
Regulatory Compliance Boost efficiency with real-time patient benefit information and electronic prior authorization, ensuring regulatory compliance, elevating member experience, and improving Star Ratings. 
Member Education Equip members with personalized medication information to help them start and stay on therapy, enhancing satisfaction with their insurance plan.
Formulary Management Optimize formulary strategies to improve medication adherence, ensuring patients receive the most effective and affordable treatments.
Disease Management Support disease-specific management programs to drive better outcomes and manage chronic conditions more effectively.
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WHAT OUR CLIENTS SAY

“By integrating [DrFirst patient engagement], our clients can offer patients enhanced access to knowledge-based articles, text reminders for their prescriptions, payment details, and available coupons.” 
Marc KellerExecutive VP, Bizmatics
“Combining DrFirst’s prescription fill data with our daily adherence insight gives doctors a complete picture of how well a patient is following their prescribed medication regimen with unprecedented granularity.”
Andrew AertkerCo-founder & CEO, PatchRx
“Our partnership with DrFirst is one more way we are advancing technology to allow our clinicians a seamless solution to improve prescription adherence and strengthen patient relationships right on their mobile devices.” 
David CohenChief Product & Technology Officer, Greenway Health
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Have Questions? Contact Us!

Optimize the medication management journey from prescribing to adherence. Powered by the nation’s largest medication management network and exceptional customer service, our solutions transform how healthcare organizations deliver patient care, serve customers, and inspire healthcare professionals.