When the EHR Goes Dark, Prescribing Shouldn’t Stop

A guide to keeping medication management running and your organization insured through an EHR outage.

Whether they are caused by routine maintenance, an IT glitch, weather events, or a cyberattack, EHR outages happen. Nearly 96% of large U.S. health systems reported at least one unplanned downtime in the previous three years¹ and the average downtime exceeds 18 days.²

And when the system goes down, the loss of medication management tools puts patients, as well as hospitals and health systems, at risk. Get our new resource, “Business Continuity for Hospitals and Health Systems: A Guide to Prescribing During EHR Downtime,” which explores:

• Why paper pads aren’t a backup plan

• The hidden intelligence in medication history

• The readmission risk that comes with non-adherence

• How a continuity strategy keeps you covered

Don’t go another day without knowing what’s needed to keep prescribing—and your patients safe—during downtime events.

1. Sophos, State of Ransomware in Healthcare 2025; At-Bay InsurSec Report 2026; Comparitech / Statista 2023.
2. National Library of Medicine (PubMed), Clinical and Economic Consequences of Hospital-Acquired Conditions (2014).