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Patient Engagement

Helping Patients Start and Stay on Therapy

Engage patients at critical moments in their care with personalized messages offering savings, education, and prescription reminders to support medication adherence.

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WE UNDERSTAND YOUR CHALLENGES

Avoiding Medication-Related Readmissions

One in four new prescriptions are never filled. Why not? Patients may struggle to afford high copays, have clinical concerns about their medications, or simply forget to pick up their prescriptions. DrFirst patient engagement helps you overcome these common barriers that contribute to hospital readmissions and treatment failures.

WE HAVE YOUR SOLUTION

Keeping Patients Informed and On Track

When a provider writes an electronic prescription, our technology automatically sends a personalized text message to the patient with a link to HIPAA-compliant information. Patients click to review their prescription and pharmacy details, see discounts, and access educational resources about their medications. This innovative solution is fully integrated into DrFirst e-prescribing and is used in nearly 270 EHRs to reduce prescription abandonment.

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KEY BENEFITS

Empower healthcare providers to keep patients informed about their prescriptions and engaged in their care. By delivering personal messages, DrFirst patient engagement has helped millions of Americans better manage their medications, driving more timely pharmacy visits and encouraging patients to adhere to their treatment plans.

Lower Financial Barriers Offers copay assistance for branded drugs and discounts for generic medications.
Relevant Educational Resources

Provide videos and information to address patient's concerns and reinforce the prescribing decision.

Less Procrastination

Enables patients to set reminders and schedule prescription pickup.

Avoid Sticker Shock

Price transparency reduces prescription abandonment.

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PROVEN RESULTS

MORE ENGAGEMENT

80% of patients messaged engage with our secure platform to learn more about their new prescription.1

 

BETTER ADHERENCE
10% increase in medication adherence across all therapeutic classes.2

 

HIGH SATISFACTION
95% patient satisfaction and over 22 million ratings.3

WHO WE SERVE

Our patient engagement technology is engineered for an array of healthcare environments, including:
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WHAT OUR CLIENTS SAY

“Most patients today are accustomed to receiving notifications on their mobile device, and increasingly expect this benefit from their healthcare provider.”
Eric W. Weidmann, M.D.Chief Medical Officer, CompuGroup Medical
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Drive Adherence With Personalized Patient Engagement

Optimize the medication management journey from prescribing to adherence. Powered by the nation’s largest medication management network and exceptional customer service, our solutions transform how healthcare organizations deliver patient care, serve customers, and inspire healthcare professionals.  

Sources:
1  DrFirst data
2  Prescription Fill Data Analysis, DrFirst, 2022
3  Bizmatics and DrFirst Partner to Boost Medication Adherence