Integrated workflows ease staff burden and satisfy regulatory mandates.
The Mechanics of Medication Management: Conversations at ViVE
Against the backdrop of ViVE 2026 in Los Angeles, the DrFirst team talked to healthcare leaders frustrated with handoffs between prescribers, pharmacies, and patients that create more friction than they should.
But that’s the problem we work on every day, and it was energizing to spend time with people who feel the urgency of solving it.
Rx Engagement That Supports Adherence
Prescription engagement was top of mind for so many people—in particular, how to make transactions between prescribers, pharmacies, and patients smoother without adding complexity to provider workflows.

“The back-and-forth between prescribers and pharmacies is one of those friction points that everyone in the industry recognizes,” said Valerie Mondelli, RPh, Chief Commercial Officer of DrFirst. “With over 430 million prescriptions flowing through our platform every year, we have a unique opportunity to reduce that friction and improve the experience for both providers and patients.”
Mondelli, who joined DrFirst in January, also spoke with MedCityNews at ViVE about what drew her to the company. “As a pharmacist, putting patients first has always guided my work,” she said. “This company operates at the intersection of so many critical points in the medication journey—and I’m proud to be a part of driving meaningful change.”

Looking Ahead: HIMSS 2026
If you didn’t attend ViVE, we hope to connect at HIMSS in Las Vegas. Whether you are exploring workflow optimization, automation strategies, or deeper integration within your health IT ecosystem, let’s discuss practical ways to improve medication access and adherence. Learn more or schedule a meeting today.

