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Pharmacy’s Missed Moment—and What Comes Next

Two decades ago, the pharmacy industry had a chance to cement its role as a collaborative clinical partner, but a seemingly logical decision unintentionally sidelined pharmacists from the care process. In a new article, DrFirst CEO G. Cameron Deemer explains how applying claims-based thinking to e-prescribing shut pharmacists out of meaningful clinical engagement—and what it will take to fix that now. 

The implications are enormous for everyone involved, including pharmacists, prescribers, payers, and (most of all) patients. Prescription workflows don’t just move data—they shape care decisions, speed to therapy, and patient outcomes. It’s time to rethink the behind-the-scenes infrastructure and ask: What would it look like if we built e-prescribing around clinical collaboration instead of claims processing? 

Read the article in Chain Drug Review to explore what’s next for pharmacy innovation and how we can finally get it right.

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DrFirst
Since 2000, healthcare IT pioneer DrFirst has empowered providers and patients to achieve better health through intelligent medication management. We improve healthcare efficiency and effectiveness by enhancing e-prescribing workflows, improving medication history, optimizing clinical data usability, and helping patients start and stay on therapy. In the last few years, DrFirst has won over 25 awards for excellence and innovation, including winning Gold in the prestigious Edison Awards in 2023, recognizing our game-changing use of AI to streamline time-consuming healthcare workflows and prevent medication errors. Our solutions are used by more than 350,000 prescribers, 71,000 pharmacies, 270 EHRs and health information systems, and over 2,000 hospitals in the U.S. and Canada. To learn more, visit DrFirst.com and follow @DrFirst.