DrFirst Partners with PointClickCare to Bring Backline with Telehealth to Long-Term Care Providers

July 28, 2020

DrFirst Partners with PointClickCare to Bring Backline with Telehealth to Long-Term Care Providers

ROCKVILLE, Md., July 28, 2020DrFirst, a pioneer in technology, support, and services that connect people at touchpoints of patient care, and PointClickCare, the leading cloud-based software platform for the senior care continuum, have partnered to bring the award-winning Backline with telehealth to long-term care providers across North America.

More than a telehealth solution, Backline is an all-in-one communication platform used in nearly every healthcare setting, allowing physicians to provide “healthcare without walls” by extending patient care beyond their offices or the hospital. The platform enables physicians to lead secure, patient-centered group chats and to communicate with patients and their family care givers, as well as to share, complete, and manage patient forms. In addition, Backline can be implemented quickly by facilities of any size and any number of users.

“Healthcare is a team effort and Backline’s unified approach to telehealth and collaborative care is ideal for this population of patients,” said G. Cameron Deemer, president of DrFirst, adding that during the pandemic, “telehealth can be a lifesaver for elderly patients.” Backline supports team-based care that goes beyond a single encounter, which is especially the case when treating elderly patients, who may have complex acute and chronic conditions.

“The PointClickCare Marketplace offers one of the widest ranges of integrated solutions available to the market,” says Chris Beekman, Marketplace director, PointClickCare. “Our collaboration with DrFirst, and other Marketplace vendors, is testament to our continually growing partner network and ecosystem, and the wealth of possibilities it provides our customers to extend their technology capabilities.”

As a partner, DrFirst will work directly with PointClickCare customers to implement Backline quickly to meet individual site needs. For more information, please visit the PointClickCare Marketplace or view a Backline telehealth demo.


About DrFirst

Since 2000, DrFirst has pioneered healthcare technology solutions and consulting services that securely connect people at touchpoints of care to improve patient outcomes. We create unconventional solutions that solve care collaboration, medication management, price transparency, and adherence challenges faced in healthcare. We unite the Healthiverse—the interconnected healthcare universe—by providing our clients with real-time access to the information they need, exactly when and how they need it, so patients get the best care possible. DrFirst solutions are used by nearly 300,000 healthcare professionals, including more than 100,000 prescribers, nearly half of the EHRs in the U.S., and more than 1,400 hospitals in the U.S. and Canada. To learn more, visit or follow @DrFirst.