BestRx and DrFirst Partner to Improve Medication Adherence by Reducing First-Fill Prescription Abandonment up to 20%

July 3, 2019

ROCKVILLE, Md. – BestRx, a pharmacy management software provider for retail pharmacies, has announced a new partnership with DrFirst, a leading provider of e-prescribing, patient medication management, and price transparency solutions, to improve medication adherence among patients.

Today, as many as 25% of new prescriptions are abandoned at pharmacies, placing a significant and preventable burden on the healthcare industry as a whole. A 2013 IMS Institute study noted that medication nonadherence results in $105 billion dollars in potentially unavoidable costs each year.

DrFirst’s patient engagement solution has been shown to reduce prescription abandonment by as much as 20%, improve medication adherence, and reduce workflow constraints tied to return-to-stock.

“When it comes to filling new prescriptions, we know there is a moment of truth for patients that occurs shortly after they leave their doctor’s office and when they are on the way to their pharmacy,” said G. Cameron Deemer, president of DrFirst. “That’s when they decide whether or not to pick up that new medication. By closing the loop between pharmacies, providers, and patients, we are making a significant and positive impact on reducing prescription abandonment.”

“We want to make sure our pharmacies are able to do everything in their power to help their patients get on their new medications,” said Hemal Desai, president of BestRx. “This partnership helps our pharmacies build a closer, collaborative connection with doctors and patients to drive medication adherence and support better health outcomes.”

About BestRx

The BestRx pharmacy management software provides the complete pharmacy solution for independent and/or retail pharmacy. It offers an incredibly powerful and feature-rich system for less than half the price of our major competitors. The BestRx system was designed to be extremely easy to use and requires little to no training. We will tailor our pharmacy software system to provide our customers with the best solution to help expand their business. This includes the ability to better manage patient profiles, processing and billing, workflow, accounts receivables, and inventory. The BestRx software also has robust reporting features, so pharmacies will be able to function with ease.

About DrFirst

DrFirst, the nation’s leading provider of e-prescribing, price transparency, and medication management solutions, enables stakeholders across the healthcare industry to use comprehensive real-time data and connectivity to increase their patient safety ratings, efficiency, and profitability. Today, more than 220,000 healthcare professionals, 67,000 pharmacies, and hundreds of electronic health record (EHR) and pharmacy system vendors depend on DrFirst’s innovative software solutions to improve clinical workflows, expedite secure collaboration across a patient’s care team, and drive better health outcomes. The company’s integrated technologies include its award-winning electronic prescribing platform, the most comprehensive medication history available, clinically specialized secure messaging, and patient medication adherence monitoring and benefits checking. Also, DrFirst was the first to offer e-prescribing for controlled substances (EPCS) and is considered the industry standard for providers nationwide. For more information, please visit or connect with us @DrFirst.


DrFirst Media Contact:
Jenn Cohen
Amendola Communications


BestRx Media Contact:

Amani Memon, Pharm D., RPh
Clinical Specialist and Business Analyst