Explore 7 Ways to Improve COVID Communication with Backline


Derek Kuns- Customer Support Manager

January 31, 2020

“DrFirst has given me the opportunity to engage in meaningful and challenging work. I am motivated by the drive to improve our support processes and I enjoy coaching support team members on their road to success. Support is on the frontline and we are the face of the company, we work hard every day to provide exceptional service to our customers and resolve issues for improved healthcare outcomes.”

— Derek Kuns – Implementation Specialist