Good communication makes for good healthcare. In fact, nearly 80% of serious medical errors in the U.S. today can be attributed to a breakdown in communication between patients and providers. Backline makes real-time care collaboration possible with feature-rich secure messaging to keep everyone on the patient care journey in touch and in sync.
With Backline’s mobile text messaging, care teams stay in sync and patients remain engaged and empowered to stick to their care plan—all without ever having to sign up, log in, or download an app. Providers can initiate real-time conversations with other members of the care team, patients, and their family members.
From one-on-one chats to group SMS texting, from patient alerts to personal check-ins and telehealth visits, Backline’s secure, HIPAA-compliant messaging simplifies patient care and streamlines clinical workflows.
Sending important forms, documents, and test results just got a lot easier, too. With Backline’s stable and secure network, providers can finally stop the printing, faxing, and scanning that reduce efficiency and cut into patient care time. Comprehensive EHR integration is another of Backline’s award-winning strengths.