Coordinating care is a challenge that affects every stakeholder in healthcare. Physicians, pharmacies, hospitals, emergency medical services, insurance companies, patients, their families, and their caretakers all need to collaborate effectively. Care collaboration is even more important during attempts to mitigate infectious disease exposure and transitions of care, where mistakes can be compounded, putting your patients and your organization at risk.
Another key element of care coordination is sharing Protected Health Information (PHI) in a rapid, real-time, HIPAA-compliant, secure method in order to ensure patients receive timely and effective treatment. However, lengthy phone calls, lack of HIPAA-compliant messaging, and siloed systems can lead to inefficiencies, patient safety issues, and delays.