Getting a prescription does not necessarily mean taking it, a problem that can harm patients and contribute to unnecessary healthcare costs. We are not talking about small numbers here. Patients never pick up one-quarter of new prescriptions, and half of Americans with a chronic condition stop taking their medication before a year has passed. The impact on patients isn’t minor, either. Medication non-adherence contributes to 125,000 preventable deaths each year in the U.S., half of all treatment failures, and one-quarter of hospital readmissions.
A problem of this scale requires a solution with scale. That’s why athenahealth has implemented DrFirst’s patient-facing medication adherence solution, giving their 155,000 healthcare providers an automated system that encourages patients to pick up their prescriptions and take their medications as prescribed.
What Gets in the Way: Sticker Shock, Uncertainty, and Procrastination
A lot can get between the patient and the pharmacy counter. Cameron Deemer discusses the typical barriers.
Scale Opens Doors
One by one and millions at a time, athenahealth and DrFirst combine their scale and footprints to improve medication adherence. See how they are making it happen.
Making Adherence Stick at Key Points in the Patient Journey
Connecting with patients right after a healthcare visit to confirm their prescription was sent to the pharmacy and offering educational information, co-pay assistance, and coupons are proving to boost adherence. Working together, DrFirst and athenahealth are reaching millions of patients each week.
Improving Adherence Beyond the Exam Room
Important, sometimes life-saving conversations happen during healthcare visits. Yet vital information can be lost when patients head out the office door. After all, it can be hard to absorb and remember everything, especially when patients are in pain or don’t feel well. This partnership serves as a force multiplier, helping patients after they leave the doctor’s office.
Matchmaking: A Partnership Built on Shared Focus and Mission
Collaborating with the right partners can help organizations reach their goals faster and help more patients sooner. Both organizations are driven to solve problems for patients and physicians and teaming up helps achieve these goals.
DrFirst is redefining medication management to better meet the needs of our healthcare providers, patients, and our partners.